Anklesboost ("we", "us", or "our") respects your privacy and is committed to handling personal information responsibly. We publish general informational content about herbal tea recipes and ingredients, and we collect only the limited data needed to operate this website and respond to enquiries. Please read this policy alongside our Cookie Policy and Terms of Use.
1. Who we are
Anklesboost is an independent editorial studio operating the website at anklesboost.world. For the purposes of the European General Data Protection Regulation (GDPR) and the Australian Privacy Act 1988, we act as the controller of the personal information described in this policy. Our full contact details are listed in section 12.
Our registered operating address is 287 Lonsdale St, Melbourne VIC 3000, Australia. We are a small team and you can always reach a person using the details provided.
2. Information we collect
We aim to collect as little personal information as possible. The categories below cover everything we may handle.
2.1 Information you give us directly
- Contact form details: the name, email address, and message content you submit when you write to us.
- Consent records: a record that you ticked the agreement checkbox before sending a message, together with the date and time.
- Correspondence: any further emails or letters you choose to exchange with us.
2.2 Information collected automatically
- Technical data: limited server log information such as a truncated IP address, browser type, and the pages requested, used to keep the site secure and stable.
- Cookie data: only the cookies you permit through our consent banner. Strictly necessary cookies always operate; analytics and marketing cookies are off until you opt in. See the Cookie Policy for detail.
We do not knowingly collect sensitive categories of data, and we ask that you do not send health, financial, or other sensitive information through our contact form.
3. How we use your information
We use personal information for clearly defined purposes only:
- To read and reply to the enquiries you send through the contact form.
- To maintain a basic record of correspondence in case you write to us again.
- To keep the website secure, diagnose technical problems, and prevent misuse.
- With your consent, to understand in aggregate which articles readers find useful.
- To comply with legal obligations that apply to us.
We do not sell personal information, and we do not use your contact details to send unsolicited promotional messages.
4. Legal bases for processing
Where the GDPR applies, we rely on the following legal bases:
- Consent: for analytics or marketing cookies and for processing the message you voluntarily submit. You may withdraw consent at any time.
- Legitimate interests: for keeping the website secure and responding to enquiries in a way you would reasonably expect, balanced against your rights.
- Legal obligation: where we must retain certain records to meet applicable laws.
5. Sharing and service providers
We keep your information within our studio wherever possible. We share it only in limited circumstances:
- Hosting and email providers that operate this site and deliver our replies, acting as processors under contract.
- Analytics provider (only if you opt in) that reports aggregated, non-identifying usage trends.
- Legal and regulatory authorities where we are required by law to disclose information.
Every processor we engage is required to protect your data and to use it only for the purposes we specify.
6. How long we keep information
We retain personal information only for as long as it serves the purpose it was collected for:
- Contact enquiries: kept for up to 24 months after our last exchange, then deleted, unless an ongoing conversation requires otherwise.
- Server logs: typically retained for up to 90 days before being overwritten.
- Consent records: kept as long as needed to demonstrate compliance, then removed.
When a retention period ends, we securely delete or anonymise the relevant data.
7. Security measures
We take reasonable and appropriate steps to protect personal information against loss, misuse, and unauthorised access:
- The website is served exclusively over encrypted HTTPS connections.
- Access to enquiry data is limited to the members of our studio who need it.
- We apply timely updates to the software we rely on and review access regularly.
- We collect the minimum data necessary, reducing what could ever be exposed.
No method of transmission over the internet is completely secure, but we work to keep risks low and to respond quickly should an issue arise.
8. Your rights
Depending on where you live, you may have some or all of the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — ask us to delete your data where there is no overriding reason to keep it.
- Restriction — ask us to limit how we use your data in certain situations.
- Objection — object to processing based on legitimate interests.
- Portability — receive your data in a portable format where applicable.
- Withdraw consent — change your cookie choices or withdraw consent at any time.
To exercise any right, contact us using the details in section 12. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with a supervisory authority, such as the Office of the Australian Information Commissioner or your local European data protection authority.
9. International data transfers
We are based in Australia. Some of our service providers may process data in other countries. Where personal data is transferred outside your region, we take steps to ensure it remains protected by appropriate safeguards, such as contractual protections recognised under applicable law.
10. Children's privacy
This website is intended for a general adult audience interested in herbal tea recipes. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or the law. When we do, we will revise the "last updated" date shown near the top of this page. Significant changes will be highlighted clearly. We encourage you to review this page periodically.
12. How to contact us
If you have questions about this policy or wish to exercise your rights, please reach out:
- Studio: Anklesboost
- Address: 287 Lonsdale St, Melbourne VIC 3000, Australia
- Phone: +61 3 8609 8221
- Email: team@anklesboost.world
You can also use our contact form for general enquiries.